Turn new hires into confident, safety-minded customer experience professionals with interactive training, knowledge checks, live coaching, and certifications built specifically for the junk removal industry.
From a new employee's first day to leadership and operations management, HaulerUP creates a clear path to learn the standard, prove the skills, and keep leveling up.
Built from the field-tested training system that helped create the highest-performing junk removal franchise in the world.
Every new hire learns a different version of the job.
Sales conversations depend on who happens to be on the truck.
Safety expectations live in someone's head, not in a record.
Nobody can prove a person is actually ready for a customer.
Turnover erases whatever training did happen.
HaulerUP makes readiness something you can see.
One standard every hire learns, in your company's branding.
Interactive lessons and scored knowledge checks that gate progress.
Live role-plays a manager or trainer scores against a rubric.
Fleet and jobsite safety certification with a real exam.
A record of every score, evaluation and certificate you can show.
How it works
Five steps from first day to certified
Progress only moves forward when the person proves they are ready.
1
Company onboarding
Your logo, story, mission, values, policies and expectations — acknowledged and recorded.
2
Interactive training
Short lessons, real customer scenarios, branching conversations and decisions. No video required.
3
Knowledge checks
Five-question checks with an 80% pass, immediate coaching feedback and unlimited retakes.
4
Live role-play evaluation
A manager or certified trainer scores the conversation against a rubric before the next level unlocks.
5
Certification
Certificates, badges and a permanent training record for every person on the crew.
Training programs
Four programs, one standard
Everything is included in every plan. Only the number of active team members changes.
Company Onboarding
Your brand, your expectations
Company welcome, mission and values
Policies and expectations acknowledgment
First-day orientation before any training starts
HaulerUP Service & Sales Certification
The HaulerUP Standard
Five levels from the call ahead to closing the job
Value keys, finding the WHY, objections and the WOW factor
Capstone role-play for Certified Sales Lead
The HaulerUP Safety Standard
Fleet, Field, and Jobsite Safety Certification
Core safety plus vehicle-specific fleet training
Fleet-aware final exam with a 90% requirement
Certified Safety Ambassador designation
Train the Trainer
Teach the Standard. Coach the Behavior.
Run realistic role-plays and stay in character
Score objectively and give honest, actionable feedback
Certified HaulerUP Trainer designation
What makes it different
Courses finish. Certifications are earned.
Role-play creates the experience. Honest feedback creates the improvement.
Live evaluation, not a click-through
A manager or certified trainer runs the scenario and scores each required behavior.
Mandatory behaviors
Some behaviors are pass-or-fail. Missing one means a retest, not a partial credit.
Hidden scenario details
The trainee doesn't know the customer's WHY going in — they have to uncover it.
Coaching that improves people
Every evaluation requires specific, actionable feedback before it can be submitted.
Crew Training Overview
8 active team members
5
Certified
3
In training
1
Needs attention
J
Jordan M.
Level 2
On track
C
Casey R.
Level 1
Role-play due
M
Marcus T.
Level 4
On track
D
Dana W.
Level 1
Behind
Next scheduled certification: Establishing Value role-play, Thursday 9:00 AM.
Interactive by design
Field training, not a digital textbook
Branching conversations
Choose what you'd say next and watch customer confidence rise or fall.
Weak vs. strong comparisons
See the same moment handled two ways, then explain the difference.
Sequencing drills
Put the steps of a walkthrough or a safe lift in the right order.
Hazard spotting
Find what's wrong in a jobsite scene before it becomes an incident.
“What would you say?”
Practice the words out loud, then compare against the standard.
Skill awards
Earn named skills that show up on the person's profile as they progress.
Fleet coverage
Safety training matched to what your crew actually drives
Assign the vehicles a person operates and their exam is built around them.
Pickup Trucks
Trailers
Box Trucks
Dump Trucks
Roll-Off Trucks
Premium development programs
Don’t Just Train Employees. Build Your Next Leaders.
HaulerUP goes beyond new-hire onboarding. Develop the crew leads, managers, and future leaders who will protect your standards, strengthen your culture, and move your business forward.
Leadership development
Build the Leaders Your Team Will Follow
Practical leadership development for owners, managers, crew leads, and emerging leaders in the junk removal industry. Participants learn how to lead with purpose, stay steady under pressure, coach with honesty, build accountability, strengthen culture, and inspire better performance.
Give your current or future Operations Manager the systems, judgment, and leadership skills to plan the day, manage performance, develop the team, protect the fleet, improve processes, and keep the owner informed.
Prepare new employees through structured onboarding, customer experience, sales, safety, knowledge checks, and live skill verification.
02
Develop the Leader
Build confident crew leads and managers who can coach employees, uphold expectations, and strengthen the culture.
03
Run the Operation
Prepare an Operations Manager to lead the daily systems, people, performance, fleet, and accountability of the business.
Whether you are training your first employee or preparing a manager to lead multiple crews, HaulerUP helps you build the people your next stage of growth will require.
Certifications
Designations your crew can earn — and you can prove
Certified Sales Lead
Completes all five sales levels and passes the full-journey capstone role-play with every required behavior demonstrated.
Certified Safety Ambassador
Passes core and fleet-specific safety training plus the final exam at 90% with no missed critical questions.
Certified HaulerUP Trainer
Completes Train the Trainer, passes calibration and the final assessment, and is approved by an owner.
Train the Trainer
Teach the Standard. Coach the Behavior. Protect the Certification.
A certification is only worth what the person scoring it knows. Train the Trainer prepares owners, managers and designated trainers to run realistic role-plays, observe behavior objectively, apply the rubric consistently and deliver feedback that actually improves performance.
Stay in character and run a realistic scenario
Score behavior, not personality
Give honest feedback without embarrassing anyone
Run fair retests and track every change
Pricing
Simple plans that grow with your crew
Every plan includes every training program. Only the number of active team members changes.
Group 1
HaulerUP Company Plans
Monthly or annual subscriptions for your whole company. Every plan includes every core training program.
2 months free
Starter
$19/month
Up to 5 active team members
Crew
$29/month
Up to 10 active team members
Most popular
Growth
$49/month
Up to 25 active team members
Pro
$79/month
Up to 50 active team members
Enterprise
$99/month
Unlimited active team members
Included in every plan
Company onboarding
HaulerUP Service & Sales Certification
Fleet and Safety Training
Train the Trainer
Knowledge checks
Final exams
Live role-play evaluations
Honest trainer feedback
Retesting
Certificates and badges
Company branding
Progress dashboards
Training history
Notifications
No setup fee
Owners, Managers, Trainers, and Trainer Candidates do not count toward your team-member limit unless they are also assigned training as a Trainee.
Group 2
Flexible Training Access
Train one new hire without a subscription, or add one beyond your plan's limit.
New Hire Pass
$59one-time
90 days of access
One assigned participant
Use it on its own, or add one trainee on top of your plan. Access starts the day you assign it and never renews.
Group 3
Professional Development Add-Ons
Optional programs for leaders and managers. They are not included in a standard company plan.
HaulerUP Leadership Academy
Company add-ons let you assign Leadership Academy to any eligible active team member on your HaulerUP plan. The Individual Leadership Pass covers one person for 120 days and needs no company subscription.
Company-wide access. Billed yearly, renews automatically. Save $38 versus monthly.
Individual Leadership Pass
$89 one time
One participant, 120 days of access. Never renews.
Operations Manager Training
A premium certification program for your current or future Operations Manager. This is a one-time purchase per participant, not a recurring monthly subscription.
One-Time Operations Manager Pass
$149 one time
Per participant, 180 days of access. Never renews.
Why HaulerUP exists
Built from experience. Proven in the field.
“I built HaulerUP because I’ve seen what happens when good people are sent into the field without enough preparation. When the expectations are clear, the skills are practiced, and the feedback is honest, employees become more confident, teams become more consistent, and customers receive a better experience. This is how you create a high-performing team who wins on purpose...”
FAQ
Questions owners ask
Your Next Great Leader May Already Be on Your Team.
Give them the structure, skills, and confidence to step up and lead.
Don't just hire them. HaulerUP.
Give every new hire the same standard, the same practice and the same proof of readiness — starting today.
